When will I receive my order?

We usually expect delivery to be the next day for orders placed before 12 noon on the previous day. 

Will I receive Tracking/Shipping details?

You will receive a Thank you e-mail, which will contain your e-receipt. Our warehouse team will prepare your order for dispatch immediately. Once the order has been dispatched, we will send you another e-mail which will contain Shipping details and Tracking information within 24 hours.

If My Package has arrived damaged?

We take great pride and care to ensure every product is safely packaged to reach your doorstep from our Warehouse. If your package's contents arrive damaged, please send us a picture to "nazanin.f@nutriwaze.co.uk" with the subject Damaged Packing and Order reference number or e-receipt Number, within 24 hours of receiving the delivery. We will review your order and send a new order immediately.

Can I change my delivery address after placing the order?

If you can e-mail us at “nazanin.f@nutriwaze.co.uk” with DELIVERY ADDRESS CHANGE with the subject of Order reference number or e-receipt number within 3 hours of placing the order, we will amend the delivery address. Please be aware for Next day/Express delivery options; we would not be able to change the delivery address at any time. Once Tracking Details are sent, we would not be able to amend the address on order.

What are your shipping rates?

We currently offer a Next Day/Express delivery option fulfilled by DPD. This will be for £3.99 per Order (excludes weekends). 


Where do you ship to?

We currently only offer shipping to the Mainland UK Inc. Scotland, Wales, and Ireland. We offer standard delivery timescales to Isle of Wight, Guernsey, and the Channel Islands. We are unable to ship to Europe or Rest of the world. We are hoping to expand this very soon, so please visit us on our website for details.

Where can I complain?

We are sorry you feel this way. Please e-mail us at “ nazanin.f@nutriwaze.co.uk” for us to look into this immediately.

Can I cancel my subscription at any time?

Yes, you can cancel our subscription at any time.

What is Kombucha?

Kombucha is a fermented Tea based pro-biotic drink.


Is Kombucha is safe to drink?

Kombucha is a nutrient-dense food teeming with living probiotic organisms, healthy acids and trace amounts of nutrients in the living form (not synthetically created in a lab). Just like every other food, the recommended serving size is what feels right for your body! Some people who may have digestive issues or compromised immune systems find that incorporating small amounts of kombucha works best for them, usually 4-8oz, 1-3 times a day. Other people find that drinking kombucha helps them “feel good”, keeps their digestive system flowing and provides energy.
As we at NUTRIWAZE say, Trust YOUR gut! Listen to your body and drink the amount that feels good for you.

What does everyone say about Kombucha’s key health benefits?


Ancient People called Kombucha “elixir of life” for a reason, as they experienced first-hand its healthful properties. Here is what consumers say when asked how kombucha makes them feel:

  • Increases energy
  • Aids in digestion
  • Supports healthy liver function
  • Balances the internal pH
  • Controls hunger
  • Eases constipation
  • Boosts immunity
  • Enhances overall health and wellbeing
  • Just “feel good”
  • Lower bad cholesterol and raise good cholesterol levels in the blood, which can significantly decrease the chances of developing heart disease and/or having a heart attack or stroke.

What does the research say?

Kombucha has been researched for the last 150 years in labs worldwide from China, India, Serbia, Russia, Germany, Tunisia, Egypt, Iran, Korea and beyond. Many of the studies attempt to discern the mechanisms behind its reputation for helping with

  • Cholesterol
  • Diabetes
  • Healthy liver function
  • Removing toxins
  • Destroying free radicals
  • Chemopreventive
  • Anti-microbial/anti-fungal properties


Can I have Kombucha daily?

Yes, they can be part of your daily diet.


What is the RDA intake for Kombucha?

There is no official RDA. However, best results are achieved with 250ml of our drink every day.


Is this good for my immune system?

Your immune system is integral to our health and plays a vital part always, especially in the winter months. Our immune system is impacted by many factors, such as our health, vaccinations, and diet choices. A growing body of research points to the positive benefits of Kombucha in supporting our immunity.

Can I consume during Pregnancy?

We do not recommend pregnant women consume Kombucha. Please speak to your physician before consuming any Herbal Drinks or Supplements.


Does it contain Alcohol?

All kombucha contains a small amount of alcohol created during the fermentation process, but it is usually not enough for a person to feel its effects. However, We at NUTRIWAZE have perfected the Fermentation process, removing even the trace amounts of alcohol.


Why is kombucha made with sugar?

As with any fermentation process, sugar is necessary to feed the yeast. The sugar feeds the yeast, which creates CO2 & ethanol, then the bacteria consume the ethanol and convert it into healthy acids. Very little sugar remains when it is bottled, depending on how long the fermentation process lasts. Moreover, the fermentation process cleaves sucrose (polysaccharide) into fructose and glucose – both of which are utilised by the fermentation process, reducing the glycemic load.

What is the pH of kombucha? Why is it important?

The proper pH level of kombucha is between 2.5 and 3.5 pH. The pH level of kombucha is essential as it protects the brew from harmful microorganisms.


How long is kombucha typically fermented?